Well the last class, we made a discussion and watched a video about the situation in North Korea; and then there was a presentation about Emotions in the workplace focused on Japan.
North Korea
North Korea is known for being a totalitarian country, in which the last and actual president are seen as a godlike figures, which makes that all the citizens must show respect and allegiance to them. Within the society the president is seen as person that never is wrong and as someone that has the right answer for everything.
The country is presented as a militarized country, where everything is focused on recruiting men to integrate the army and being available to serve to its president.
As was shown in the video anyone arriving to the country is accompanied by a "guide" that acts as vigilant and informant, who has the power to decide if a tourist can stay or has to go taking in account the tourist’s behave.
The country's infrastructure is geared to military defense, with large military weapons, which they say is for their own defense.
They have a great road infrastructure, for not passing cars because as there is absence of private property, only those who belong to the government can have car.
North Korea is characterized for being a country, in where their leaders create false truths with the objective to look good in front of the international community.
Finally, North Korea is recognized for being a totalitarian regime, that prohibits the free expression and to take their own decisions, because if they try to do that the can be punished.
Now I’m going to make a brief summary about the presentation Emotions in the workplace focused on Japan. I’m going to explain the traditional management style, business protocol and organizational culture in Japan; and explanation of the Emotions in the workplace.
First of all, Japan is one of the most important economies of the world; it’s also characterized for their development of technologies and manufactures. Its culture is influenced by Taoist, Confucian, Asian and Western ideas.
Traditional Management Style
According to the presentation, the management style is focused on cooperation and mutual obligation, rather than equality. The traditional Japanese management style is characterized for its efficiency within the firms and businesses.
The management is characterized for the scientific management, which emphasizes the role of management and direction within processes. This process of management is distinguished for consensual and decentralized decision-making, in creation of good relations among workers, etc.
Organizational Culture
Based on the explanation made by the team, the Japanese organizational culture is based in eight principles:
• National Identity
• The notion of Confucianism
• Loyalty
• Group Orientation
• Formal authority and personal influence
• Obligations
• Closed business culture
• Business trust
These are the fundamental principles that should be within a Japanese organization in order to be success.
Emotions in the workplace
First of all, emotions “are psychological and physiological episodes experienced toward an object, person, or events that create a state of readiness”
When we talk about emotions in the work place, we refer to the way that people control and manage their emotions during interpersonal contact. Many times, within the organizations workers have to show and abide good emotions when they are in contact with co-workers, suppliers, executives, etc.
Business Protocol
As I have explained in previous blogs, the business protocol is how people should behave when they are in contact with colleagues when making business, trying to adapt to the customs, traditions and protocols during the bargains. Based on the presentation, some protocols are:
• Japanese prefer to do business on the basis of personal relationships.
• Appointments are required to do in several weeks in advance.
• It is best to phrase questions so that they can answer yes.
• Business cards are really important, etc.
BIBLIOGRAPHY
- Teacher’s explanation.
- Video about North Korea.
- Presentation of Emotions in the workplace – Japan -
- Image. Managing emotions. (Online: http://www.wright.edu/~scott.williams/skills/emotions.html)
- Image Japanese protocol. Japanese Etiquette & Protocol. (Online: http://www.culturalsavvy.com/jp_etiquette.htm)
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